Working with Atmos Project Managers: What Can Buyers Expect?
Learn about the process of working with project managers at Atmos.
Atmos is constantly working on technology that will help streamline and simplify the custom homebuilding process. But aside from the tech, there’s another aspect that sets Atmos apart from other custom homebuilding experiences: your personal project manager.
Project managers (PMs) come in at the onset of a buyer’s journey with Atmos and stay throughout the process, providing updates, communicating regularly, and facilitating critical milestones. We talked with Brandon Kinnaird, Head of Homebuilding at Atmos, to learn what buyers can expect when working with the project managers at Atmos.
A Reliable Resource on Your Side
PMs act as a resource at every step of the design and build process to help ensure that your dream home comes to life. By providing information about cost implications of various options and giving valuable input as buyers weigh their choices, PMs play a large role in helping keep costs down. By making all variations and price implications clear in terms of design choices, materials, and labor, PMs allow you to prioritize what you want in your new home without facing undesirable surprises down the line.
Clear Expectations
One of the most important elements of the PM role lies in clear communication and solid expectations. PMs can act as the bearer of bad news, the cheerleader, the voice of reason, and much more. They play a vital role in helping buyers understand the financial implications of their choices. By communicating early and often, PMs help buyers understand how each decision impacts pricing and keeps their budget top of mind. PMs lay the groundwork for a relationship rooted in trust and clarity.
Lot Due Diligence
Whether you sign on with Atmos before you’ve purchased a lot or after, your dedicated project manager will have your back every step of the way. Buyers who come to Atmos in search of a lot will have a PM on their side to help with lot due diligence. This can include ordering surveys and soil tests to help determine the house placement.
PMs also help buyers understand how home placement plays into determining the foundation of the home as well as extra clearing and grading costs that would be added if the home was moved in any direction. They run tests to determine the details of the utilities for the future home, like whether it will need a well, a septic tank or city sewer and water. PMs also help relay the financial implications of each of these details so that buyers have the full view of their lot development costs from the very beginning.
Design Process
Whether you came to Atmos with a lot already selected or you utilized Atmos resources to find a lot, your PM will guide you through the design process. You’ll have two routes to choose from in order to design your home.
First, you can choose from the in-house digital design selection portal. You’ll choose a home plan and style such as modern or farmhouse, then you’ll be able to customize your selections within your chosen style. From the color of the fixtures to the flooring selections, you can mix and match options to piece together a home that truly speaks to your unique preferences.
Alternatively, you can work with a custom designer to make high-end selections and customize every last detail of your new home. The first twenty hours of working with a custom designer are covered by Atmos, with the remainder of this cost covered by the buyer.
Atmos PMs will be at your side to help keep the project on schedule, break down design choices, clarify budget questions and more.
Weekly Updates
Every week, buyers receive weekly updates from their project manager that detail the progress made on their new home. Buyers can expect photos and the latest details from the build site. PMs will relay information like whether the job is ahead of or behind schedule, whether any supply issues have come up, and which steps have been completed in the last week.
Open Line of Communication
During business hours, it’s quick and easy to reach PMs. Whether you have a question about the build process or a concern about your design selections, sending a Slack message during business hours will connect you with your PM right away.
Document Organization
From floor plans to permits, never go aimlessly searching for important documents pertaining to your new home build. Your Atmos PM will keep all documents organized and accessible to you and your builder in the convenient Home Base system. This is an online system that Atmos’s tech team has built and designed around the customer experience. Each client is given a link to their Home Base page to easily search and access paperwork from every stage in the process
With concierge service at every stage of the custom building process, Atmos takes the guesswork out of creating a custom home. Lean on your dedicated PM with questions and concerns, and rest assured that your direct line to the building process has your best interest in mind. Building a home from scratch doesn’t have to be stressful or time-consuming. With Atmos, PMs take care of the back-and-forth so you can focus on what matters most: creating your forever home.
Ready to get started? Build with Atmos today!
